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We've partnered with Reposit to offer a zero-deposit alternative. This new option makes it easier and more affordable to move into an ila home by removing the need for a traditional cash deposit. Reposit offers a simple and flexible solution: instead of paying a large upfront deposit, residents pay a one-off, non-refundable fee equal to one week’s rent, plus a small admin charge. It’s a regulated and secure alternative that protects both residents and landlords, while helping you keep more of your money where it belongs – in your pocket.
This isn’t just for new residents. If you’re already living in one of our neighbourhoods and currently renting with a traditional deposit, you can switch to Reposit too. That means you can release your existing deposit funds and free up cash without having to move out. It’s a great way to get more financial flexibility, whether you want to boost your savings, cover other expenses, or simply enjoy a little extra breathing room. Using Reposit is quick and easy, and everything is managed online. There are no monthly payments, no hidden costs, and no complicated processes. Just a smarter way to rent.
To learn more about how it works and to register your interest, visit https://reposit.co.uk/ila or speak to your on-site Community Team.
Please note: Reposit is currently available at all ila neighborhoods except 219 Baker.
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]]>The post Highlights: 2025 So Far appeared first on ila Journal.
]]>Now that June's come to an end and we’ve stepped into July, we're officially halfway through 2025. So, what better time to pause and reflect on the year so far? From wellness events and creative workshops to holiday celebrations and socials, we've shared some pretty amazing moments. We've enjoyed quality time with pets, laughs with neighbours and friends, and memories we won't forget — here’s a glimpse at just a few that have made the year so special.
Holidays & seasonal celebrations
Our residents have enjoyed lots of meaningful moments this year, coming together for special holidays and seasonal festivities. From Ramadan and Mother's Day celebrations to Valentine's Day treats and visits from the Easter Bunny, there's been no shortage of celebrations.
Wholesome moments with pets
Pets are part of the family, so of course we had to celebrate them too! They've enjoyed all kinds of playful activities, from a doggy date night to a few pet photo shoots (one even featured a runway!), plus plenty of treats along the way. And it's safe to say there are more wholesome moments with furry friends still to come.
Community socials
From casual get-togethers to themed nights in, we’ve created plenty of opportunities to connect with neighbours and make new friends. We've had a lively speed social, a gin tasting evening, garden club, resident-run yoga classes, pub quizzes and more. There’s always something happening to bring people together.
Sports & entertainment
We've kept things lively with a calendar full of fun-filled entertainment and sports-themed events. From Wimbledon watch parties and Eurovision viewings, to movie nights and pyjama parties, we've found so many ways to bring entertainment and community spirit together in one room.
More celebrations
From Pride and Lunar New Year parties to extra Wimbledon celebrations, we've embraced every opportunity to come together in festive spirit and community joy.
Delicious food & sweet surprises
There’s nothing like great food and drinks to bring people together, and our neighborhoods have served up plenty. From pancake mornings with a variety of toppings and DIY smoothie bowls to cheese boards for National Cheese Day and baked treats from Delish Bakery, our residents have truly been spoiled for choice.
Charities & partnerships
We’re proud of the ways we’ve given back, supporting good causes through collaborative and impactful events. Our sponsored sleep out for charity at the beginning of the year set a generous tone, which was followed by events like a bikeathon, RSPCA Bake Sale, and a good few raffles and giveaways. Our residents have also enjoyed lots of goodies and treats from our local partners, we’re all about balance over here.
It's been a fantastic year so far… and we're just getting started. Let's see what the second half of 2025 brings!
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At ila, we're all about building strong communities that not only bring people together but also make a real difference in the world. Our residents and teams are passionate about supporting causes that matter, and over the past few months, we've gone above and beyond to raise money for the charities close to our hearts! From bikeathons and bake sales to mountain climbs and skydives, here's a look at some of the ways our communities have supported these charities.
ila
Hope and Homes for Children – Bikeathon
Our communities joined forces to raise money for Hope and Homes for Children; a charity that helps to transform the lives of vulnerable children by making sure they have the loving and supportive homes they deserve. Together, we cycled a whopping 488.59 MILES and raised a total of £1445 for the charity, and we couldn’t be more proud to have supported them in such a fun way!
- Learn more about the charity here – Hope and Homes for Children
Hairpin House
Macmillan Cancer Support – Bake Sale
The residents at Hairpin House enjoyed a bake sale with the most delicious baked goods to raise money for Macmillan Cancer Support. The charity works hard to provide information, services and support to people living with cancer during every stage of their journey. Together we raised £20 for the charity, as well as bringing awareness to the meaningful work that Macmillan does.
- Learn more about the charity here – Macmillan Cancer Support
Sherborne Place
RSPCA Birmingham Animal Centre – Snowdon climb
Sherborne Place’s very own Charlotte and Kyron took on Snowdon to support a charity close to their hearts: RSPCA Birmingham Animal Centre. The charity works to protect and improve animal welfare and end animal cruelty. With the climb, Charlotte and Kyron raised a huge £726 for the charity, exceeding their initial goal of £500 in donations and making both themselves and the ila team extremely proud!
- Learn more about the charity here – RSPCA Birmingham Animal Centre
Pall Mall Press
Alder Hey Children's Charity – Bake Sale
The team at Pall Mall Press baked some sweet treats and put together an amazing bake sale in support of Alder Hey Children's Charity. The charity raises funds to support Alder Hey Children's Hospital in Liverpool, going towards research, equipment and activities for the children. The residents definitely enjoyed it as most of the baked goods were gone before lunchtime – and the best part? We raised an amazing £112 for Alder Hey Children’s Charity!
- Learn more about the charity here – Alder Hey Children’s Charity
Machine Works
Life Oasis Hayes – Charity Brunch
The residents at Machine Works came together for a brunch in support of Life Oasis Hayes, a food bank which serves the Hayes and Hillingdon areas of London. The team prepared a delicious spread of lunchtime classics for everyone to enjoy, while the residents contributed by bringing along their own food donations for Life Oasis Hayes.
- Learn more about the charity here – Life Oasis Hayes
Kangaroo Works
The Children’s Hospital Charity – Skydive
Carl, our adventurous Resident Services Supervisor from Kangaroo Works, fearlessly skydived to raise money for The Children’s Hospital Charity based in Sheffield. The charity helps to support Sheffield Children’s Hospital in funding treatment for children, offering vital medical care and support to young patients and their families during challenging times. With the skydive, Carl managed to raise a HUGE £452 for the charity!
- Learn more about the charity here – The Children’s Hospital Charity
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In our London neighbourhoods, we’re all about making sure that our residents get the most out of London. Living here means more than just being close to the city’s best spots – it also comes with exclusive perks! We know that life's better with a good mix of work and play, which is why we’ve partnered with some of London's coolest local businesses to offer you amazing discounts and special deals. After all, who doesn’t love a little extra treat to keep things fun?
Food & Drink
Dorset Café
Dorset Café in Marylebone is the perfect spot to unwind and enjoy a delicious brunch or your favourite drinks. The best part? Our residents can enjoy discounts on all their favorite drinks and brunch options! So, whether you're craving a classic cappuccino or a delicious avocado toast, Dorset Café has you covered.
RaRa Kew
Treat yourself to 20% off food at Richmond's Nepalese and Indian restaurant that Londonders cross a river to visit, and many locals enjoy.
Rayyan Restaurant
Treat yourself to an authentic Middle Eastern dining experience at Rayyan Restaurant. The Marylebone restaurant is known for its rich flavours and warm ambiance, perfect for any occasion from casual dinners to special celebrations.
The Best Broasted
Craving something crispy and flavour-packed? The Best Broasted is a Middle‑Eastern fusion haven serving up golden‑crisp broasted chicken, juicy shawarma, loaded burgers, mezze platters, and more—all halal, bold, and unforgettable. Resdients can enjoy 10% off, so you can dive into that delicious crunch without breaking the bank.
Starbucks
Are you a resident at Equipment Works? Great news! You can enjoy 15% off in-store at Starbucks on Forest Road in Walthamstow.
Entertainment
Kew Gardens
Looking to enjoy world-class gardens just around the corner? Local residents can take advantage of special discounted entry to Kew Gardens —right here in our neighbourhood! Residents of Kew Cuve are eligible for reduced ticket prices, making it easier than ever to explore this iconic botanical garden. Just bring valid proof of address (like a recent utility bill or your driver’s licence) and enjoy a day out surrounded by nature, history, and science. From glasshouse wonders to peaceful walking trails, Kew is perfect for a solo stroll, family adventure, or weekend picnic. Plus, with seasonal pricing, you can visit year-round without breaking the bank.
London Museum of Water and Steam
If you haven’t been yet, the London Museum of Water & Steam is well worth a visit! Tucked away in Brentford, right by Kew Bridge, it’s a hidden gem packed with amazing old steam engines, hands-on exhibits, and even a little steam train you can ride. You’ll learn all about how London’s water system came to be—plus, the giant beam engines are seriously impressive. And here’s a bonus: if you’re a local resident, you get 10% off your ticket! Perfect excuse for a fun day out with a bit of history thrown in.
The Nest Climbing
For a fun and physical day out, The Nest Climbing in Hayes is the place to visit! There, our residents can enjoy discounted lessons and annual classes. Whether you're a beginner looking to learn the ropes or an experienced climber aiming to sharpen your skills, The Nest offers top-notch lessons and a friendly community.
The Chiswick Calendar Club Card
Unlock exclusive perks with the Chiswick Club Card and explore the best of your neighbourhood. Enjoy discounts at local favourites—from artisan bakeries to stylish boutiques. Whether it’s your daily coffee or a weekend treat, living local has never felt so rewarding! So, if you're a resident at Kew Curve, why not apply for yours today!
Health, Beauty & Fitness
Active 360
Looking for a fun and refreshing way to stay active? Active 360 is the perfect place to get out on the water and enjoy stand-up paddleboarding, kayaking, and canoeing – right on the doorstep of our Kew Curve neighbourhood. Even better? Our residents get 20% off group sessions at Kew Bridge, 20% off SUP club memberships, and… you guessed it, 20% off all canoe, kayak, and SUP rentals from Brentford Lock. Whether you're a seasoned paddler or just trying it for the first time, Active 360 gets you on the water fast — no fuss, just good vibes and city views.
Asa Active
Staying active is an important part of a healthy lifestyle. That's why Kew Curve has partnered with Asa Active, an expert personal trainer and nutritionist dedicated to helping our residents improve their fitness, build strength, and enhance their overall wellbeing. Asa focuses on practical, sustainable routines that fit around busy lifestyles. Residents can enjoy a free first session and an exclusive 10% discount on all ongoing personal training and coaching services by reaching out via WhatsApp at +44 7809 350 434
Brentford Fountain Leisure Centre
We've teamed up with Brentford Fountain Leisure Centre for those who are looking for an easy way to get moving and feel good. Pack your swimsuit and goggles and enjoy the 25 metre pool, book fitness classes and more – all this is just around the corner from Kew Curve. And the best part? Kew Curve residents get 10% off memberships.
JustMe Barber & Beauty
Step up your grooming game at JustMe Barber & Beauty in Marylebone. Whether you're after a fresh haircut, a clean shave, or a beauty treatment, JustMe has you covered. And with 10% off any service for our residents, treating yourself to a little self-care has never been easier!
Kaimia Hairdresser
Whether you fancy a fresh haircut, a beauty treatment or getting your makeup done, Kaimia has you covered. And the best part? Our residents get 15% off! It's just one of the many perks of calling our neighborhoods home.
Ledlow Health Centre
Take care of your well-being at Ledow Health Centre in Marylebone, where a holistic approach to health is at the heart of everything they do. Our residents get an exclusive 15% off mind, body and spirit, making a healthier and more balanced lifestyle that much more accessible!
Scotts Personal Training
If you’re looking to get stronger, recover from injury, or just feel better overall, Scott’s Personal Training in Kew has got you covered with expert coaching that’s all about results. Sessions focus on technique and are tailored just for you, so you can smash your goals safely and effectively. Plus, as a Kew Curve resident, you get a great deal on small group training sessions with no contract – train 3 times a week for £277/month (normally £313) or 2 times a week for £227/month (normally £263).
Renu Thai Therapy
Relax and rejuvenate at Renu Thai Therapy in Hayes, the go-to spot for authentic Thai massage and wellness treatments. Whether you're looking to relive stress, soothe sore muscles, or simply unwind, Renu has a range of services to help you feel revitalized. Keep an eye out for our exclusive resident discount coming soon!
Home
London Laundry & Dry Clean
Keep your sheets fresh and wardrobe looking its best with London Laundry & Dry Clean in Marylebone. Offering top-notch laundry and dry cleaning services, they take the hassle out of taking care of your clothes. Our residents enjoy an exclusive 20% off, making it even easier to keep your garments fresh and clean.
Redeem offers & more info
Speak to the Reception team for more details on these offers and how to redeem them. Stay tuned for more exciting partnerships in the future. We hope these perks and discounts help you enjoy your time in London even more.
You can also check out our national partners here → Offers: National ila Perks
Cheers to good times and great deals.
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We like brands that make a difference. That’s why we pick our partners with care and only work with brands that benefit our residents. Take a look at some of the amazing offers and exclusive discounts that our residents get to enjoy.
AndThen
Get ready for ultimate comfort! We’re excited to partner with AndThen, makers of silky smooth, sustainable bamboo boxers. Not only will you feel great, but you’ll also be doing good as half of the profits go towards supporting men’s mental health charities. Plus, our residents can enjoy an exclusive 25% off using the code ‘ila’ at checkout.
Beards & Daisies
We have a new partnership with Beards & Daisies where all ila residents can enjoy an exclusive 15% discount using code 'ilaPlantCare15', making it even easier to bring greenery into your home. Green-fingered plant lovers can shop the range of indoor plants, while self-confessed plant killers can fake it until they make it with the artificial range – so there really is something for everyone.
Blossom & Jasmine
Treat yourself to some well-deserved relaxation! We've teamed up with Blossom & Jasmine, experts in luxury at-home beauty and wellness treatments. Whether it's a massage, facial or mani-pedi, their therapists bring spa-quality right to your door. As a special treat, all ila residents get 10% off all services – just use code ILA10. So sit back, relax, and enjoy a pamper session from the comfort of your home.
Candy Kittens
Our residents get to indulge in the tastiest sweets and enjoy 15% off using our discount code 'ILASWEET15'. Whether you fancy a taste of wild strawberry, sour watermelon, or any of their other tasty treats, our exclusive code will definitely come in handy.
Charlie the Vet
Are you a pet parent? We've got the purrrfect thing to keep your pet and your wallet healthy and happy! Residents can now enjoy 15% off at Charlie the Vet using our discount code 'ilaPetCare15'.
COAT Paints
COAT Paints have developed bespoke colour palettes for each of our neighbourhoods, so that our residents can get their very own feature wall painted, and at a great price!
Delish Bakery
Freshly baked brownies crafted with the finest quality ingredients from our kitchen delivered straight to your door. Residents get 10% off all postal brownie orders. Just code 'ilivearound10' and enjoy!
Doorly
Doorly used to be Appacut, but is bigger and better than ever. Download the app or visit the website to choose from a range of services that include; dog walking, cleaning and laundry, babysitting, music lessons, massage, and much much more!
Franco Manca
Why not make every visit a little more rewarding? Enjoy an exclusive 15% off your bill each time you dine. Just show your ILA Resident App and let the savings do the rest.
Frive
Healthy meals made with whole foods and no ultra-processed products, delivered to your door. Residents can enjoy 50% off their first box and 25% off their second and third boxes. Use code 'ILA50' to unlock the discount.
Honey Bee Good
Complete your kitchen accessories with 20% off handmade beeswax food wraps – perfect for keeping those leftovers fresh! Use code 'ILA20' to redeem your offer.
John Lewis
Elevate your apartment with John Lewis's expert Home Design Service. Whether you're refreshing a room or planning a complete makeover, their team will help you turn your home into a space that's uniquely yours. The best part? Our residents can enjoy 10% off (£500+ spend) – perfect for bringing your dream home to life!
Life & Progress
Seeking help is often the first step towards feeling better, but it can be hard to know where to turn to. That’s why we’ve partnered with Life & Progress, a trusted mental health and wellbeing platform that can support our residents.
Nespresso
Coffee fanatic? We've got you covered! Explore the Nespresso range of coffee machines, accessories, and of course, delicious coffee.
Simply Cook
We’ve teamed up with Simply Cook to offer our residents a free trial to spice up your meal times.
The Gym Group
If you're a fitness enthusiast, we've got you covered with our 10% discount on monthly memberships plus no joining fee. Whether you're a cardio fanatic or a weightlifting guru, there's something for everyone. Get your sweat on and save money using your neighbourhood's discount code.
Birmingham
- 'HAIRPINHOUSE'
- 'SHERBORNEPLACE'
Liverpool
- 'PALLMALLPRESS'
London
- 'MACHINEWORKS'
- 'MITREYARD'
Manchester
- 'SWANSTREETHOUSE'
Sheffield
- 'KANGAROOWORKS'
Terms and Conditions
- Code offers 10% discount off the monthly rate and removes the joining fee.
- Code will work nationwide on all full monthly memberships (Excludes off-peak and 12 months upfront).
- If you are already a current member, please cancel your direct debit and re-join using the code to add the discount to your account.
The Box Company
We’ve partnered up with The Box Company to help our residents move and store their items without the hassle. When you need some extra storage space but don’t want to leave the house or worry about logistics, our exclusive discount will come in handy!
The Halal Butchery
Urban Jungle
Who Gives A Crap
Make a difference with Who Gives A Crap, the eco-friendly toilet paper brand that's good for you and the planet. Their products are made from 100% recycled materials, and they donate 50% of profits to help build toilets in communities in need. Plus, our residents can enjoy an exclusive £5 off their first subscription!
Local ila Perks
We've also teamed up with some of the best spots around each of our neighborhoods to bring our residents exclusive offers and discounts. Check out what perks come with your neighborhood below:
- Birmingham Perks (Hairpin House, Sherborne Place)
- Liverpool Perks (Pall Mall Press)
- London Perks (219 Baker, Machine Works, Mitre Yard, Equipment Works, Kew Curve)
- Manchester Perks (Swan Street House)
- Sheffield Perks (Kangaroo Works)
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Welcome to your new home at Machine Works!
We’re so excited to have you as part of our community! To help you get comfortable in your new apartment, here’s a few things that will help you settle in smoothly:
Our resident handbook:
A guide to help you settle into your new home and your local neighbourhood.
The resident handbook will tell you everything you need to know about living in your new apartment. From safety and security info to some house rules, all the important information you need is right here – resident handbook.
The resident app:
Where you can manage your apartment all in one place.
Whether it’s making payments or booking in maintenance, our resident app is the go-to spot for managing all things to do with your apartment. You can download it by searching ‘ila Resident’ on the App Store or Google Play Store.
Our socials:
The best place to stay up to date with everything that’s happening around the neighbourhood.
Follow us on Instagram @ila.machineworks to stay up to date on resident events and day-to-day moments in our community.
Exclusive resident offers:
If you thought living here couldn’t get any better, just wait until you see the offers and discounts you now get to enjoy!
Living at Machine Works comes with some pretty great perks. From personalising your apartment with a stunning feature wall from COAT Paints, to taking advantage of free wellbeing services at Life&Progress, there are so many offers and discounts to look forward to! To explore more of our incredible offers, click here.
Additional services:
If DIY isn't your thing, or you just need some help, we’ve got you covered.
Whether it's assembling flat-pack furniture, hanging picture frames, painting walls, or disassembling furniture, we’ve got you covered. Just get in touch with our team, and we’ll help to arrange a quote.
Our amazing team:
The go-to people for all your important questions.
If you ever need support, our team is here to help! You can pop down to reception and find us there, or you can reach us via email or phone. Click here to get to know the friendly team at Machine Works.
We hope this helps you settle in, but if you have any questions, just let us know – we’re always happy to help.
See you around!
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Welcome to Hayes, a suburban town in West London known for its diverse community, industrial heritage, and its variety of green spaces and parks. From its well-known landmarks like the Beck Theatre and Hanwell Zoo to some of its more hidden treasures like Davidson Manor and the Western International Market, Hayes offers a variety of attractions to explore and enjoy. So, to help you navigate this vibrant town and decide where to visit first, we've curated a list of the top 10 places to visit when you're in Hayes.
For an adventurous day out:
- The Nest Climbing
If you’re looking for an exciting adventure to enjoy alone or with friends, you should visit The Nest Climbing. Located in the heart of Hayes, this rock climbing gym and cafe is the perfect spot to challenge yourself on the walls, get competitive, and then unwind with a cup of coffee afterwards. Whether you're a skilled climber or a beginner looking to try something new, The Nest Climbing is an incredible place for climbers of all levels, with expert instructors on hand to provide guidance and support.
- Davidson Manor
For a glimpse into the past through historical architecture, you’ll want to pay a visit to Davidson Manor. The historic site and castle are a great destination for events, special occasions, or simply to enjoy a day of sightseeing. When you visit the Manor, you can choose to explore its historic grounds or take a guided tour to learn about its history and significance to the town. Whether you choose to explore the castle grounds, admire the historic architecture, or learn about the area's history, Davidson Manor is a wonderful place to visit for a look back in time.
- Hanwell Zoo and Hobbledown Heath
To step into the wild without having to leave the city, Hanwell Zoo and Hobbledown Heath are the places to visit. These zoos and wildlife parks in Hayes will give you chance to see a diverse range of animals in naturalistic habitats. From exotic species to local wildlife, Hanwell Zoo and Hobbledown Heath both offer immersive experiences that give you an insight into their conservation efforts and build your appreciation for the natural world.
For the culture and entertainment:
- Beck Theatre
For the chance to immerse yourself in the world of performing arts, you should book yourself tickets to a show at the Beck Theatre. With its 600-seat capacity, the theatre hosts a variety of captivating performances, including dance, drama, comedy, music, and family shows. So, whether you’re a theatre enthusiast or simply looking for an entertaining night out, the Beck Theatre is a great choice for audiences of all ages and interests.
- Western International Market
If you’re looking to stock up on fresh produce or you’re after a taste of international cuisine, you should take a trip to the Western International Market. Every Sunday, this bustling market fills with over 200 stalls selling a variety of goods from fruits and veg, to international cuisine and household items, creating a lively atmosphere that attracts visitors from all over the area. Whether you’re hunting for bargains, sampling delicious street food, or simply soaking up the vibrant ambiance, the Western International Market is a must-visit destination for shoppers and foodies!
For a relaxing and restorative day out:
- Botwell Green Sports and Leisure Centre
For a day filled with fitness and fun, you should head over to Botwell Green Sports and Leisure Centre. Located in the heart of Hayes, the centre is home to both indoor and outdoor swimming pools, as well as a range of leisure activities to enjoy, including gym facilities, sports courts, and fitness classes. Whether you prefer a relaxing swim, an energetic workout, or a friendly game of tennis, Botwell Green has something for everyone.
- Barra Hall Park
If you’re looking to pause and enjoy a moment of relaxation, Barra Hall Park is a great place to do it. The picturesque green space offers scenic walking paths, play equipment for children (including basketball playgrounds), and ample space for recreation and outdoor activities. Whether you’re after a peaceful stroll, a fun-filled day with the family, or a tranquil spot to unwind, Barra Hall Park is the perfect escape from the hustle and bustle of city life.
- Minet Country Park
If you’re looking for a serene walk through nature, you should definitely visit Minet Country Park. Located just a stone’s throw away from the bustling town centre, the park offers a relaxing retreat for all its visitors. With its winding woodland trails, serene ponds and diverse wildlife habitats, Minet Country Park provides the perfect backdrop for leisurely strolls, birdwatching, or picnics with family and friends. So, whether you’re after a fun-filled day outdoors or a moment to unwind and reconnect with nature, you should make sure to include the Park on your must-visit list.
- The Spa and Gym Heathrow
When you’re looking to treat yourself to a day of relaxation, you should pay a visit to The Spa and Gym Heathrow. Located just outside of Hayes, the wellness facility offers a range of spa treatments, fitness classes, and state-of-the-art gym facilities to help you unwind and recharge. Whether you’re in need of a massage, a yoga session, or a workout, The Spa and Gym Heathrow is a great space for self-care and wellness.
- The Pavilions Shopping Centre
To indulge in a day of retail therapy, you should take a trip to The Pavillions Shopping Centre. Located in Uxbridge – a town not too far from Hayes – the shopping centre is home to a variety of shops, restaurants, and entertainment options, providing a one-stop destination for a relaxing day out. Whether you’re looking for some new fashion pieces, a bite to eat, or to catch the latest movie, The Pavillions Shopping Centre offers a vibrant and bustling environment for you to shop, dine, and unwind.
Overall, there are plenty of places to see and explore in Hayes, with our neighbourhood Machine Works being close to many of these spots. The town's abundance of entertainment, leisure, and outdoor options ensure that there's something for everyone to enjoy. We've even partnered with a few local businesses to bring you offers and discounts! So, whether you're new to the town or you're looking to explore more of what Hayes has to offer, we hope this guide has given you some inspiration for your next adventure.
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Mental health and emotional wellbeing affect all aspects of our lives. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Seeking help is often the first step towards getting and staying well, but it can be hard to know how to start or where to turn to. That’s why ila has partnered with Life & Progress, a trusted mental health and wellbeing platform committed to providing exceptional tenant care. The Tenant Support & Wellbeing Service (TSWS) is a dedicated telephone and online assistance programme that provides fully confidential support, guidance, professional advice and in-the-moment counselling. Available 24 hours a day, 365 days a year, whenever you need to use it.
What help is available?
Counselling and advice topics cover a wide range of family and personal issues, including but not limited to:
Mental Health & Emotional Wellbeing
- Stress and burnout
- Anxiety and panic attacks
- Depression and low mood
- Grief and bereavement
- Trauma and abuse
- Suicidal thoughts (with urgent referral support)
Family & Relationship Struggles
- Arguments and conflicts at home
- Parenting and childcare issues
- Relationship breakdowns and loneliness
- Domestic abuse signposting and support
Work & Money Pressures
- Redundancy and job loss
- Work-related stress and bullying
- Budgeting, debt and financial advice
- Acess to welfare benefits and legal rights
Everyday Stress & Personal Development
- Sleep issues
- Confidence and self-esteem
- Time management and coping tools
- Goal-setting and motivation
…and much more!
How can I access help?
- By phone – all ila residents can access the Tenant Support and Wellbeing service by calling 0330 094 8845 for free impartial and fully confidential advice.
- Online – simply visit tenantcare.co.uk and use the following information to log in:
- Username: ilivearound
- Password: tenant
MyMindPal App
Life can be overwhelming – but what if you had a simple tool in your pocket to help you feel calmer, more focused, and emotionally stronger every day?
The MyMindPal app is free to tenants as part of the Tenant Support & Wellbeing Service from Life & Progress – and it's designed to help you build mental fitness in just a few minutes a day- and is available to download from the App Store and Google Play Store.
Thrive Talking Sessions
-
International Friendship Day "Chance Encounter" EDI Stories with guest speaker Tesse Alpeki – Click here to register for the live webinar on the 8th July
Past Webinars available for you to watch on demand:
- De-Stress and celebrate National Tea Day with Jon Lee, Tea and Me!
- International Day of Happiness "The Lost Paths" with guest speaker Jack Cornish
- International Women's Day – Inspiration, Inclusion and Empowerment with guest speakers Tesse Akpeki & Jess Baker
- Workplace Spectrums: Embracing Neurodiversity for Inclusive Success with guest speaker Anna Price
- Post Holiday Finance Blues with guest speaker James Henson
- Rebuild your Resilience thought Mindfulness in preparation for Blue Monday – with guest speaker Jon Lee
- A Super-Helper's Guide to Rest, how to prevent Festive Burnout! With guest speaker Jess Baker
- Being Kind: Why Kindness and Compassion is more than just a super power! With guest speakers Jess Baker & Tesse Akpeki
- How do we prioritize Mental Health in the Workplace? with guest speaker Tesse Akpeki
- Changing the Narrative on Suicide "Start the Conversation" with guest speaker Jake Starratt
If you, or someone you know is struggling, it’s important to ask for help and support. Talking might not always be the solution but it’s always the starting point.
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