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Mental health and emotional wellbeing affect all aspects of our lives. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices.
Seeking help is often the first step towards getting and staying well, but it can be hard to know how to start or where to turn to. That’s why ila has partnered with Life & Progress, a trusted mental health and wellbeing platform committed to providing exceptional tenant care.
The Tenant Support & Wellbeing Service (TSWS) is a dedicated telephone and online assistance programme that provides fully confidential support, guidance, professional advice and in-the-moment counselling. Available 24 hours a day, 365 days a year.
Life & Progress have a team of friendly, trained representatives who can be accessed any time via the Freephone number. Tenants may benefit from simply talking with the service representative, or they may be guided towards more specialist support, including counselling, legal, financial, childcare and consumer experts.
Counselling and advice topics cover a wide range of family and personal issues, including but not limited to:
- Health and wellbeing information
- Everyday living – specialist information and guidance
- Stress, anxiety and depression
- Psychological and emotional issues
- Marital, family and relationship difficulties
- Bereavement and loss
- Childcare and parenting challenges
- Elderly and disability care
- Debt counselling and budget management
- Traumatic incidents or life-changing events
- Work-life balance
- Financial guidance
- Adopting a healthier lifestyle
If you, or someone you know is struggling, it’s important to ask for help and support. Talking might not always be the solution but it’s always the starting point.